How did you create the values and culture in your company?

A question from Amy, who attended the Three Key Principles webinar. It was a good question on creating and implementing Values and Culture. 

Question One:

Domenic, I love your story about your daughters. I can see that you have values and are living them. How did you create the values in your company?

 

My values turn into the values of the company.
These values that my job as a leader is to be the mentor and teacher of these values. 
When there are issues, I teach the employees how to handle them. 

If they solve them not the way the values are of the company, I work with them on how to manage them the next time.
It is a constant vigil job to teach and mentor the values during the work day. 

In the beginning, I was not as vigilant with how employees acted and how we handled issues.

But I wanted to create an environment where everyone thrived.

The values to do this had to be taught.

But before teaching, I had to hire people that had these traits.

 

If you do not do anything, a culture will appear in your company. It may not be the one you want, but it will appear.

 

I had higher success when they had my value system. 

 

Question Two:

Can you talk more about how you can tell if they align with your values?  

List your values.
What are the characteristics of these values?
Hire to these values.
Teach these values during education, issues, and how you, the leader, act.


Question Three:

And how can you assess whether someone does or does not have leadership potential even though they are on the job?

Example:
A value of my company was:  systems run the company.
That means that I will be looking for people that can learn.
Questions while hiring would be about finding what courses they took, what learning they had recently etc. 
During orientation, I would know if they were indeed teachable or coachable. 

 

Question Four:

What has been your experience connecting your employees and leaders to the business's purpose or social impact?

The employees, subcontractors, and vendors that worked for us had similar values.
Our collaboration and work would serve our clients.
When employees or subs did not, for example, have this value (Service the client period), we all looked terrible. It was not the culture that we were. 

I had an employee that was a great salesman. He needed to have the value of teamwork. He was a lone wolf type of man. 
He caused problems in the contract area, the production with his contract, and paperwork in general.
I had to let him go. He was a great salesman.
He did not have the value that we needed in the company. 

As a leader, I had to make decisions for the company's betterment. One part of my position that I had to get used to. But a necessary leadership task.

 

Again, I love your story about your daughters. This is why I do the work that I do. Thank you for showing me that it is ok to have both worlds.

Would you please let me know if you're available for an appointment to mentor me? Thank you.

It would be my pleasure to be your mentor.

Amy, drop me an email at [email protected]

I hope that helped.